Portfolio
Featured Projects
Each project tells the story of a real business challenge, the solution I helped implement, and the impact it had on the organization. Together, they demonstrate my experience in leadership, process improvement, stakeholder collaboration, and project coordination across People, Process, and Business Environment.
Process Improvement
Scheduling Workflow Standardization
Scheduling processes varied across practices, creating unnecessary rework and inconsistent patient experiences. I analyzed existing workflows, identified bottlenecks, and introduced standardized scheduling processes that improved consistency, reduced errors, and helped teams work more efficiently.
2022 – 2023·Workflow Coordinator
Workflow OptimizationProcess ImprovementRoot Cause AnalysisChange Management
Root Cause & Resolution
Operational Problem Resolution
Owned resolution of recurring operational issues by isolating root causes and driving corrective action.
2022 – 2025·Resolution Owner
Root Cause AnalysisProcess ImprovementChange ManagementDocumentation